Compliance
Compliance at PEAC Solutions
Compliance is a central component of our corporate philosophy at PEAC Solutions. We ensure that our employees and managers always act in accordance with applicable laws, regulations and ethical standards.
Our commitment to compliance is therefore not only a promise to our customers, but also to ourselves. It forms the foundation on which we build our business and how we create our business relationships.
Our Code of Conduct
We firmly believe that compliance with legal, commercial and moral principles is fundamental to our success. For this reason, we have laid down our commitment to these standards in our Code of Conduct. This Code of Conduct acts as a guide for our daily actions and reminds us that integrity, honesty and transparency are the cornerstones of our company.
Our whistleblower system
At PEAC Solutions, we are aware of the importance of uncovering potential violations of laws and guidelines as quickly as possible. Our whistleblower system therefore offers all employees and external partners the opportunity to report potential misconduct anonymously and securely. We are convinced that transparency and openness promote a culture of integrity and accountability.
Every report helps to make our organization and business relationships safer. You are therefore welcome to use our whistleblower system – we are grateful for your support! Reports can be submitted via our Hintbox.
Complaints management
The satisfaction of our customers is our top priority. We strive every day to tailor our products to their needs. Should it nevertheless happen that we do not meet your expectations to your complete satisfaction, please contact us. We take every suggestion and criticism seriously and always see complaints as an opportunity to improve our service and thus respond even more specifically to your concerns.
In the event of a complaint, please send your request to compliance.de@peacsolutions.eu. For more information on this topic, click here.